Booking’s big AI gamble: Beating ChatGPT at its own game - Why the travel giant thinks travelers will trust its “Connected Trip” AI more than Silicon Valley’s bots.

Sep 12, 2025 • Hospitality

When your next guest is an algorithm - AI agents are taking over travel decisions, forcing hotels to rethink loyalty, visibility, and the very definition of guest experience.

Sep 12, 2025 • Hospitality

Personalization was supposed to save hotel loyalty programs - Instead, it’s exposing the gaps in data, tech, and strategy that leave guests unimpressed.

Sep 12, 2025 • Hospitality

Fall is the new summer - Why travelers are skipping peak crowds and making autumn the hottest season in travel.

Sep 12, 2025 • Hospitality

The best new design hotels around the world - Why the newest wave of hotels feels more like living inside a story than checking into a room.

Sep 12, 2025 • Hospitality

The data-driven hotel sales playbook - How analytics help hotels secure stronger accounts, steadier revenue, and smarter growth.

Sep 12, 2025 • Hospitality