She didn't choose your hotel. She accepted it. - The commission always bought two things: the reservation, and a seat in the session where she made up her mind. Inside an agent, there is no session..
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Today's Brief
Booking Holdings calls it the Connected Trip. A European court calls it a way into your hotel business. - Booking.com's owner fought three years to buy Europe's biggest flight seller. The case against the deal was that a bigger Booking.com is bad for hotels. The court found no proof of that, and blocked the deal anyway..
Sep 21, 2026 • Hospitality
Trip.com, the OTA that is also a TMC - Trip.com's business travel arm claims 15,000 multinational clients, and since September 17 four AI agents book their hotel stays at Trip.com's own prices.
Sep 21, 2026 • Hospitality
Autograph hotels are exactly like nothing else. Marriott's system can't price them that way. - A London Autograph hotel has about a hundred room types, and Marriott's CEO says its system can't yet price them on what makes each one different.
Sep 21, 2026 • Hospitality
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