Amex and Microsoft turn to AI for expense reports
The initial solution will leverage machine learning and AI to automate expense reporting and approvals
This goes beyond simply learning how to classify certain expenses, as many of today’s tools already do. Instead, the new system will implement an AI-powered decision engine that understands the company’s own travel and expense (T&E) policy and how it applies to submitted expenses.
Over time, the expense management system will get smarter thanks to machine learning. As more expenses flow through the system, it will improve its algorithms around what sort of expenses can be automatically approved.
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