Amex GBT taps Expedia for fraud prevention

The TMC is adopting Expedia Group’s Fraud Prevention as a Service (FPaaS) solution for travel bookings on its Amex GBT Egencia solution

Feb 2, 2024

FPaaS helps block fraudulent transactions before they happen, enabling more protection for their clients. It uses big data based on billions of data points with artificial intelligence and machine learning to look at signals and flag suspicious activity. This allows intervention before fraud occurs.

Key takeaways

  • Key features in FPaaS used by Amex GBT’s Egencia solution are ‘Booking Screening’ where Expedia Group reviews e-commerce transactions in real time fraud detection models;
  • ‘Account Takeover Protection‘ monitors and reviews customer logins in real time using AI/ML models to secure customer accounts when potentially fraudulent activity is detected;
  • Other partners can also take advantage of the solution’s ‘Chargeback Management’ feature.

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