Analysts share views on travel future and AI
Presently, AI travel planners fall short in delivering personalized recommendations and lack effective integration of booking functionality
At The Phocuswright Conference session dedicated to the intersection of finance and investment, leading Wall Street analysts shared their perspectives on where things will be headed in 2024.
Key takeaways
- If the travel shopping, searching, and booking experience can be personalized, there is great potential for an excellent application of artificial intelligence within the next year or two;
- AI could bring exponential, step-function changes, surprising us with shifts in consumer use within the next two to three years;
- As younger people travel more, expect increased tech innovations, given their preference for phone-based activities, unlike those who favor computers or iPads.
Watch the conversation at PhocusWire