How AI could change travel in 2024

The expanding use of AI could influence how we book online, what happens when flights are canceled or delayed, and even how much we pay for tickets

Jan 22, 2024

In 2024, travelers will begin interacting with sites like Airbnb, Expedia and Priceline by typing out questions in addition to ticking boxes to search for lodging, restaurants and amenities like swimming pools.

Key takeaways

  • A.I. will also power what happens behind the scenes at airlines and airports which helps travelers find flights to buy with rewards points;
  • On the ground, A.I. software will be able to inform more human-made decisions, like how to most efficiently reposition baggage carts and staff in response to tight connections or flight delays;
  • Finally, A.I. systems trained on bigger and more up-to-date data sets will let airlines’ dynamic ticket-pricing algorithms better use data like weather predictions and customers’ searches to charge as much as they can while still filling planes.

Get the full story at The New York Times

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