Ryanair steps up campaign against OTAs
Ryanair today stepped up its war of words against online travel agencies by listing firms the budget airline claims are overcharging consumers
The carrier released data for November identifying Kiwi.com, lastminute.com, Opodo and eDreams for adding “unjustified fees and charges”.
Chief executive Michael O’Leary accused the Civil Aviation Authority and the Competition and Markets Authority of ignoring “rampant internet piracy and anti-consumer mis-selling” by OTAs.
He claimed the firms were charging for services provided by Ryanair free of cost, and of “massively over charging” for the carrier’s ancillary services, “frequently charging three or four times” the price.
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