SAP Concur expands ai tools for travel and expense management
New AI booking and receipt agents mark a step toward fully automated corporate travel workflows
SAP Concur has introduced two new AI-powered tools — an AI Booking Agent within Concur Travel and a Receipt Analysis Agent for ExpenseIt — aiming to automate itinerary creation and expense reporting. The rollout underscores SAP’s broader strategy to embed generative AI into every step of the business travel process.
Key takeaways
- AI booking agent: Now generally available in Concur Travel, it generates policy-compliant itineraries from natural language requests, acting as a conversational booking assistant.
- Receipt analysis agent: Fills in missing data such as vendor, location, or total amount by analyzing receipts and user-specific patterns.
- Fraud prevention: A new AI receipt checker in Concur Verify detects false receipts, enhancing compliance and audit accuracy.
- Automation partnerships: Expanded integration with Uber for Business enables automatic categorization and itemization of rides and meals.
- Future roadmap: SAP Concur plans to launch an AI spend planning tool in 2026 to estimate and share trip budgets using generative AI.
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