Travel’s ChatGPT adventure raises hopes and questions

Will large language models be more help to startups trying to elbow their way to bigger market shares? Or will they further entrench the largest companies?

May 30, 2023

A snap poll posted recently on LinkedIn by Travel Tech Essentialist, a travel innovation platform for entrepreneurs and investors, provides an inkling of what industry insiders are thinking.

Key takeaways

  • 70 respondents believe the tech will help level the playing field by favoring smaller companies;
  • When asked which three travel players will most benefit in the next two years, Airbnb and Google were selected by half of respondents, followed by Microsoft, Booking.com and Hopper;
  • More than 40% singled out Expedia, Tripadvisor and Booking.com when asked to choose three companies with the most to lose.

Get the full story at PhocusWire

Related must-reads

JOIN 34,000+ HOTELIERS

Get our Daily Brief in your inbox

Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences ...
we've got you covered.

By submitting this form, you agree to receive email communication from Hospitality.today and its partners.