US airlines thrown a curveball as consumer habits change post-pandemic

Even as the thirst for travel remains strong, the changing trends are driving up airlines' operating costs and hurting revenue

May 11, 2023

Shifting travel patterns by consumers in a post-pandemic world are forcing airlines to guess at what is the "new normal" as they seek to adjust by cutting flights, revamping networks and packing even more passengers into planes.

Key takeaways

  • Today's flexible work conditions are helping to drive changes in ticket-purchasing patterns;
  • No-show rates have gone up as customers are changing their travel plans more frequently than before;
  • Travel demand has also softened on days in the middle of the week, but has strengthened on peak days.

Get the full story at Reuters

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