US hoteliers gradually make headway against labor shortage
Bringing workers back has proved to be more challenging than bringing business back
Perks such as higher salaries, retention bonuses, finder’s fees for new workers, more flexible work schedules, and same-day payments appear to be drawing workers back into the industry.
Key takeaways
- The U.S. unemployment rate of the accommodations sector increased to 6.7% in September from a recent low of 4.4% in July;
- U.S. average hourly earnings for the accommodations sector rose to $19.32 an hour for August;
- Management quality, company culture and guest interaction will continue to be important factors.
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