Booking.com customers targeted by scam emails - The OTA strenuously denied its system has been hacked and blamed the email systems of its partner hotels.

Oct 24, 2023 • Hospitality

How Booking.com is striking a new balance between brand and performance - When it comes to advertising, Booking.com historically was a performance-led organization, but in the last couple of years, it has been delving into brand.

Oct 23, 2023 • Hospitality

Tripadvisor launches new enhanced marketing text - Tripadvisor Enhanced Marketing Text is a new feature that enables advertisers to display custom marketing text on the hotel list and details pages.

Oct 23, 2023 • Hospitality

Hotelbeds launches new group brand, HBX Group - HBX Group simplifies the company's structure into four distinct brands under one new umbrella.

Oct 19, 2023 • Hospitality

How Google reshapes hotel distribution - New Skift research views the latest iteration by the search giant as contributing directly to the democratization of the online travel industry.

Oct 19, 2023 • Hospitality

Amazon, OTAs team up to battle fake reviews - The Coalition for Trusted Reviews said it was committed to "protecting access to trustworthy consumer reviews worldwide".

Oct 18, 2023 • Hospitality

Hotels pay OTAs $50 billion in 2023 - Year over year, OTAs are taking over bigger percentages of the hospitality industry's traditional feeder markets and customer segments.

Oct 16, 2023 • Hospitality

Japanese hotels sue Booking.com over payment failure - As the OTA faces reports of payment failures in Europe and Asia, some Japanese hoteliers are planning to file a class-action lawsuit against the company.

Oct 16, 2023 • Hospitality