Hoteliers must dig deeper into the profitability of demand - The hotel industry can be overly focused on gross revenues and not look closely enough at the profitability of different channels.

Jul 24, 2024 • Hospitality

Could Amazon become a major player in travel? - While the impact travel deals made on Prime Day results is unclear, the handful of offerings from big name brands begs a slew of questions.

Jul 24, 2024 • Hospitality

Hotel guests want investments in experience, but ROI can be hard to track - Staffing, focus on satisfaction lead to complicated math.

Jul 23, 2024 • Hospitality

In travel, DTC (direct to consumer) feels more like ‘difficult to compare’ - New research highlights how overwhelmed customers feel when booking travel due to newfound proliferation of offers.

Jul 23, 2024 • Hospitality

Is the hotel industry suffering from Stockholm Syndrome? - Despite technological advancements, many hoteliers cling to their outdated PMS, facing significant inefficiencies and limitations.

Jul 23, 2024 • Hospitality

Hyatt to acquire Standard Hotels - Hyatt Hotels is in "advanced talks" to acquire upscale boutique hotel operator Standard International, Bloomberg reports.

Jul 22, 2024 • Hospitality

Motels are having a moment - New designs appeal to roadside adventurers looking for a place to stay.

Jul 22, 2024 • Hospitality

Hotels cope with the aftermath of the global IT outage - Outage affected reservation systems, room locks and point-of-sale systems, causing widespread inconvenience to guests and staff.

Jul 22, 2024 • Hospitality