Travel agents are back - Millennials and Gen Zers in particular are fueling a travel boom - but they don't want to plan their own trips.

Jun 17, 2024 • Hospitality

Almost every hotel or resort customer reads guest reviews - New research from Accor in Europe examines the growing importance of guest reviews and ratings when booking a hotel stay.

Jun 17, 2024 • Hospitality

Booking.com delays launch of virtual credit card in Greece - The company backs down after uproar over adding virtual card commission to existing taxes for Greek hoteliers.

Jun 13, 2024 • Hospitality

There is no single version of a Booking.com landing page - The company is famous for its experimentation process, which results in quadrillions of variations of its Booking.com landing page at any given time.

Jun 13, 2024 • Hospitality

Technology and sustainability in hotels - Hotels are increasingly turning to technology as a powerful ally in the quest for sustainability.

Jun 13, 2024 • Hospitality

Skyscanner reports significant growth in Indian market - India emerges as one of Skyscanner's top five markets, driven by a surge in both international and domestic travel searches.

Jun 13, 2024 • Hospitality

U.S. Hotels are desperate to find workers - Strong summer travel demand and a nationwide workforce shortage have combined to create more pay, perks, and upward mobility for current and prospective hotel employees.

Jun 13, 2024 • Hospitality

When the weather can make or break the experience - Weather guarantees encourage travelers to book trips without worrying about rain, heat, or the Northern Lights not showing up.

Jun 12, 2024 • Hospitality