Booking vs. Google in Travel AI - Google plans to focus on travel advertising and will not venture into bookings, where Booking holds a natural edge.

Dec 7, 2023 • Hospitality

Booking.com under fire for privacy and security concerns - The OTA has come under fire by hotels who allege that it isn’t doing enough to protect them from becoming victims of cyberattacks on its app.

Dec 5, 2023 • Hospitality

Expedia renews 'Ryanair Rooms’ collaboration - The white label solution allows passengers to book a hotel with their flight and access Expedia’s AI-powered virtual agent customer service tool.

Dec 5, 2023 • Hospitality

Hotels grapple with AI's implications - AI is not a panacea, but it is fast becoming interconnected to most hotel-related tools and applications.

Dec 5, 2023 • Hospitality

OTAs suspend advertising on X - Airbnb and Expedia have suspended their advertising on X (formerly Twitter) with immediate effect.

Dec 5, 2023 • Hospitality

Mastering hotel distribution in a fragmented booking environment - Shifts in consumer behaviour coupled with technological advancements have disrupted the hotel distribution landscape.

Dec 5, 2023 • Hospitality

Hyper personalized branding through the use of AI - One of the biggest takeaways from HSMAI's Curate 2023 was the use of generative AI to speed, scale, and simplify creating and delivering personalized, targeted content.

Dec 1, 2023 • Hospitality

Hospitality Insights: What's in store for ’24? - Mews' end-of-year Hospitality Insights sessions bring together some of the industry’s smartest thinkers to assess 2023 and look ahead to how the coming year is shaping up.

Dec 1, 2023 • Hospitality