IHG is answering franchisee fee pressure with a tech payoff it won't quantify - Eight years rebuilding the stack, and the relief IHG offers owners — sharper pricing, personalization at scale — reads as real across the estate and invisible at the property that pays the fee.

Jun 16, 2026 • Hospitality

Cendyn builds AI-visibility scoring into its CMS - It scores how a hotel appears in AI answers — against simulated prompts, not real ones.

Jun 16, 2026 • Hospitality

Expedia learned where AI breaks. It wasn't the model. - A retired booking chatbot points hotels to the part of AI that's actually hard — the grounded data underneath it.

Jun 16, 2026 • Hospitality

Europe killed the parity clause. Parity didn't die. - A decade of bans and a 2024 ruling were supposed to hand hotels their prices back. The discipline just changed shape — into something no regulator can read.

Jun 15, 2026 • Hospitality

Consumers want AI to help them plan travel, not book it for them, new research finds - Industry research shows commerce media racing to be visible inside AI recommendations — even as consumers draw a line at letting AI buy.

Jun 15, 2026 • Hospitality

Spain fined Amadeus €14.4M for profiling travelers with booking data - A regulator put a price on reusing data collected to complete a booking — as commerce media and AI personalization race to do the same.

Jun 15, 2026 • Hospitality

Distribution is becoming the only moat in travel. The funding data shows why. - Phocuswright Europe 2026 opens with travel startup funding at a decade low — and a thesis that AI has shifted the scarce input from capital to distribution.

Jun 15, 2026 • Hospitality

AI excitement is highest in Asia. Trust to let it book is lowest. - Booking.com's own data shows the platform best placed to win AI booking is pacing itself to a trust gap it can't rush.

Jun 15, 2026 • Hospitality