Shiji ReviewPro releases Annual Global Hotel Review Benchmark Report for 2022 - 6.1 million guest reviews across five global regions were analyzed to create a unique glimpse into the state of guest satisfaction in 2022.

Feb 24, 2023 • Hospitality

U.S. hotel performance decline continues in January - January U.S. hotel occupancy was 52.8%, down slightly from 53.6% the month prior and 3 percent below 2019 levels.

Feb 23, 2023 • Hospitality

What if the hotel concierge is a robot? - Rose, an AI bot, uses informal speech to talk about her favorite things around town.

Feb 23, 2023 • Hospitality

Rethinking the hotel tech stack for optimal revenue optimization - What hotels need to prioritize right now to optimize revenues and maintain peak profitability.

Feb 23, 2023 • Hospitality

Tripadvisor makes senior appointments to deliver media marketplace vision - Company hires former Airbnb 'visionary' Sanjay Rama to put travelers and partners at the heart of its business.

Feb 23, 2023 • Hospitality

Trivago sees big opportunity in direct hotel booking - The company is now testing hotel direct bookings in eight markets as part of its growth strategy originally announced last year.

Feb 22, 2023 • Hospitality

InterContinental Hotels predicts full travel recovery by 2024 - As air capacity comes back to China for international travel, there’ll be significant outbound travel.

Feb 22, 2023 • Hospitality

Accor anticipates ‘fantastic year for tourism’ - Hotel group confident about the global tourism market in 2023 but warns future of the industry depends on its sustainability.

Feb 22, 2023 • Hospitality