Booking.com has major security gaps - UK’s consumer watchdog finds weak identity checks, fake listings, and flawed fraud prevention and calls for urgent security reforms.

Mar 11, 2025 • Hospitality

Hotel selection: Price leads, but amenities matter - How different traveler types prioritize comfort, convenience, and experience.

Mar 11, 2025 • Hospitality

Why AI chatbots won’t become OTAs any time soon - Booking Holdings is preparing for AI-driven changes in travel but doubts chatbots will become full-fledged online travel agencies.

Mar 11, 2025 • Hospitality

Sustainability in hospitality: The shift towards standardized ESG reporting - How the industry’s collaboration with IFRS is shaping the future of sustainable hospitality and financial accountability.

Mar 10, 2025 • Hospitality

Spanish National Court suspends Booking.com’s fine - The suspension delays immediate financial consequences, but the appeal could reshape competition in Spain’s online travel market.

Mar 10, 2025 • Hospitality

Travel metasearch in the age of AI agents - As AI-powered booking tools emerge, will metasearch engines remain essential or adapt to a changing landscape?.

Mar 7, 2025 • Hospitality

Booking.com: How AI is transforming the booking experience - The company uses generative AI to better understand traveler intent, enhancing personalization and the booking experience.

Mar 7, 2025 • Hospitality

Expedia's new Flight Deals tool finds the best fares in real time - This feature analyzes 2 million flights daily and highlights only the best deals - with no hidden hassles.

Mar 7, 2025 • Hospitality