How guest feedback fuels AI personalization in hospitality - Hotels are moving beyond demographics - real-time guest feedback is now the key to creating meaningful, personalized experiences at scale.

May 27, 2025 • Hospitality

How hotels must adapt to a changing workforce - A new study reveals that flexible work, tech-driven training, and open communication are key to attracting and retaining Generation Z employees in the hospitality industry.

May 27, 2025 • Hospitality

Trip.com’s next chapter - Not just the next evolution of an OTA - Trip.com is reimagining what it means to be a travel agent in the age of intelligent, immersive, and highly personalized travel planning.

May 27, 2025 • Hospitality

Designing tomorrow’s hospitality - The hospitality spaces of the future will be defined not by luxury, but by meaning, flexibility, and emotional connection.

May 27, 2025 • Hospitality

Google I/O 2025 signals a new era for travel - From AI-powered search to agentic booking, Google’s latest innovations are set to transform how travelers discover, plan, and book - forcing the industry to adapt fast.

May 26, 2025 • Hospitality

Booking.com cuts ties with creators - The OTA’s mass termination of affiliate partnerships signals a broader shift in how major OTAs engage with content creators.

May 26, 2025 • Hospitality

Guest experience reimagined - Beaumier CEO Billy Skelli-Cohen on why empowering staff and embracing flexibility are key to truly memorable hospitality.

May 26, 2025 • Hospitality

OTA stocks bounce back - After a dip driven by weak February traffic and economic concerns, OTA stocks rebounded as Q1 2025 earnings beat expectations across the board.

May 23, 2025 • Hospitality