SiteMinder's Changing Traveler Report - In 2025, we will witness the rise of the ‘Everything Traveller’ – a multifaceted blend of old and new reflecting travel’s shifting dynamics.

Feb 25, 2025 • Hospitality

Amadeus partners with Salesforce on next-gen hotel service center - New technology will empower hotels to deliver rapid, enhanced customer service at scale.

Feb 25, 2025 • Hospitality

ChatGPT enables hotels to scale personalization - By automating routine interactions and customizing guest experiences, hoteliers can ensure every visitor feels recognized and valued - without sacrificing genuine hospitality.

Feb 25, 2025 • Hospitality

The changing landscape of hotel distribution - The hotel distribution industry is shifting as hotels reduce OTA reliance and prioritize direct guest relationships.

Feb 25, 2025 • Hospitality

2025 Hotel Direct Distribution Report - D-Edge’s new report highlights the benefits of direct bookings - lower acquisition costs, higher revenue per booking, longer stays, and fewer cancellations.

Feb 25, 2025 • Hospitality

OTAs make huge inroads in attraction ticket sales - Visitor attractions have seen a dramatic shift in distribution, with OTAs more than doubling their share of bookings since 2019.

Feb 24, 2025 • Hospitality

The evolution of hotel design - Innovative hotels are creating spaces that are not only aesthetically pleasing, but also functional, comfortable, and designed to meet the needs of today's traveler.

Feb 24, 2025 • Hospitality

U.S. hotels struggle with staffing shortages despite wage increases - While the industry has made progress, many hotels continue to struggle with unfilled positions, particularly in housekeeping and front desk roles.

Feb 24, 2025 • Hospitality