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Implications of Booking.com’s US credit-card move for hotels - How the new us loyalty push could shift guests from direct channels to otas — and push hotels to rethink pricing and perks.
Sep 11, 2025 • Hospitality
Subscriptions in travel: Promise and pitfalls - How Odigeo turned loyalty into profit while Soho House stumbled — and why hotels are rethinking their models.
Sep 11, 2025 • Hospitality
Amex GBT: Global hotel rates steady through 2026 - Geopolitical uncertainty and shifting traveler priorities limit sharp increases, but luxury demand drives exceptions.
Sep 11, 2025 • Hospitality
How AI is reshaping sales coaching in hospitality - What embedding feedback into daily workflows means for performance, retention, and transformation.
Sep 11, 2025 • Hospitality
Hotels worldwide face persistent staffing crisis - Low pay, poor conditions, and external pressures keep skilled workers away from the industry.
Sep 11, 2025 • Hospitality
From rooms to ecosystems - How intelligent design, automation, and data are reshaping hotels into adaptive spaces that personalize every stay and redefine the guest journey.
Sep 10, 2025 • Hospitality
Marriott bets big on AI and cloud transformation - The hotel giant’s modernization plan underscores the promise and risks of next-gen tech in hospitality.
Sep 10, 2025 • Hospitality
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