Rethinking hospitality marketing team deployment - At a time when differentiation is key, using data effectively and collaborating as a cross-functional team are key strategies.

Jul 26, 2024 • Hospitality

Ryanair wins Booking.com ‘screen scraper’ case - A U.S. court ruled that Booking.com violated the Computer Fraud and Abuse Act by accessing part of Ryanair's website without permission.

Jul 25, 2024 • Hospitality

OTAs still offer different hotel rates on laptops and mobiles - Booking.com, Expedia and Hotels.com often charge more if you book on a computer instead of your phone.

Jul 25, 2024 • Hospitality

Apple Maps now available in public beta on the web - Apple Maps has entered the web mapping arena, positioning itself directly against Google Maps, a longtime leader in web mapping.

Jul 25, 2024 • Hospitality

Hotel revenue managers still seeking predictability - With travel segments recovering at different paces, it's a challenge for revenue managers to dig in and forecast the future.

Jul 25, 2024 • Hospitality

The first AI voice guest service agent for hotels - Meet KITT, THN’s AI-driven guest service agent that handles reservations and responds to guest queries.

Jul 24, 2024 • Hospitality

Intrepid Travel is making the leap into hotels - The company is venturing into lodging with an acquisition strategy that aims to improve the way its travelers experience hotels and accommodations.

Jul 24, 2024 • Hospitality

Could Amazon become a major player in travel? - While the impact travel deals made on Prime Day results is unclear, the handful of offerings from big name brands begs a slew of questions.

Jul 24, 2024 • Hospitality