Have you tried eating in a hotel room recently? - If you can get past the QR code and the long wait for something close to food, you’ve still got to work out where the hell to put it.

May 20, 2024 • Hospitality

The world’s coolest hotels want to tell you a story - The latest design-driven hotels aim to immerse guests in a story or social movement, or transport them to another time.

May 20, 2024 • Hospitality

Luxury hotels are adding more and more guest experiences - From cooking with a Michelin-star chef to taking a chauffeured shopping spree in Singapore, hotels and resorts are offering ever-more-lavish activities for guests.

May 14, 2024 • Hospitality

Cornell Research: Successful service branding - Hospitality brands today face a brutally competitive environment characterized by a “sea of sameness” that threatens to drive all brands in a race to the bottom.

May 13, 2024 • Hospitality

Tripadvisor lowers outlook - The company offered a muted outlook across its major businesses, and attributed the softness to changes in Google’s travel search results pages.

May 10, 2024 • Hospitality

Lessons in business innovation from elBulli - How chef Ferran Adrià and his restaurant team balanced innovation with business objectives at its legendary restaurant outside of Barcelona.

May 8, 2024 • Hospitality

Quiet luxury accommodation - “IFYKYK” is the unspoken acronym for quiet luxury. It has sprawled beyond HBO’s ‘Succession’ fashion and is now very much the center of travel.

May 2, 2024 • Hospitality

Travel + Leisure's list of best new hotels in 2024 - The 2024 It List spotlights hidden gems and reborn icons across the globe, as well as luxury cruises for the first time.

Apr 18, 2024 • Hospitality