Competition for experiential travelers intensifies - Travelers are chasing experiences when planning their trips, and hotels are competing with other lodging providers to deliver those experiences.

Aug 28, 2024 • Hospitality

The RFP Process for Hotel PMS - As hotels begin the RFP process, it's critical to understand its purpose and structure to effectively manage the vendor selection journey.

Aug 28, 2024 • Hospitality

Building a profitable hotel distribution strategy - Guest lifetime value and ease of booking early in the booking process key factors in hotel distribution strategies.

Aug 27, 2024 • Hospitality

Soft branding emerges as third alternative - The soft-brand movement has come a long way since its early days and has become a strong and exciting trend for both investors and consumers.

Aug 27, 2024 • Hospitality

How Amex GBT blends AI with agents - To free up human agents for more critical tasks, the world’s largest TMC is using AI to read and respond to trip requests via emails.

Aug 27, 2024 • Travel

Warning of Booking.com holiday home ‘scams’ - Travelers say they were forced to pay for new accommodation, or ended up sleeping in their car, after paying for lets on Booking.com that ‘don’t exist’.

Aug 27, 2024 • Hospitality

TikTok publishes 2024 Holiday Marketing Guide - The latest edition of their Holiday Shopping Guide is packed with statistics and insights to help you plan your holiday marketing campaigns.

Aug 27, 2024 • Marketing

Demystifying PMax for hotels - PMax isn’t here to replace other advertising tactics but to complement them, adding another layer of depth to your marketing strategy.

Aug 27, 2024 • Marketing