Implications of Booking.com’s US credit-card move for hotels - How the new us loyalty push could shift guests from direct channels to otas — and push hotels to rethink pricing and perks.
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How AI is reshaping sales coaching in hospitality - What embedding feedback into daily workflows means for performance, retention, and transformation.
Sep 11, 2025 • Hospitality
Hotels worldwide face persistent staffing crisis - Low pay, poor conditions, and external pressures keep skilled workers away from the industry.
Sep 11, 2025 • Hospitality
From rooms to ecosystems - How intelligent design, automation, and data are reshaping hotels into adaptive spaces that personalize every stay and redefine the guest journey.
Sep 10, 2025 • Hospitality
Gen Z makes fall the new peak season - Younger travelers fuel demand for affordable luxury, immersive experiences, and extended getaways, according to the latest Airbnb data.
Sep 10, 2025 • Hospitality
Delta’s AI pricing controversy - Airline denies personalized fares as regulators, travel managers, and experts debate transparency and fairness.
Sep 10, 2025 • Hospitality
Shorter, later, cheaper: How U.S. travelers are reshaping hotel demand - Economic caution is driving a shift toward shorter trips, last-minute bookings, and value hunting — forcing hoteliers to rethink revenue strategies.
Sep 10, 2025 • Hospitality
US hotel performance trends show mixed results at end of August - Occupancy dips slightly while adr and revpar edge upward, with strong market variations.
Sep 10, 2025 • Hospitality
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