Hotel experts on speed and data - Advances in hotel revenue management technology enable faster response and better leverage of local trends.

Jan 14, 2025 • Hospitality

OTAs caught overcharging travelers from Bay Area - An investigation shows that hotel booking sites charge San Franciscans up to $500 more per night for the same rooms than travelers from less affluent cities.

Jan 14, 2025 • Hospitality

The new customer loyalty - Traveler expectations are evolving, and travel companies are looking for ways to build meaningful customer relationships in an industry that remains largely transactional.

Jan 14, 2025 • Hospitality

Amex GBT criticizes DOJ timing in CWT acquisition lawsuit - Amex GBT criticized the DOJ for suing to block its $570 million acquisition of CWT just 10 days before the change in administration.

Jan 14, 2025 • Travel

Bots now account for 44.5% of Internet traffic in the travel industry - The 2024 Bad Bot Report reveals a significant increase in malicious bot activity targeting the travel and airline industry.

Jan 14, 2025 • Hospitality

Americans are booking longer vacations - By choosing longer vacations over short weekend getaways, Americans are making a bold move to embrace true relaxation.

Jan 13, 2025 • Travel

Booking.com scammers steal £370k from 500+ holidaymakers - Police warn Booking.com fraudsters have stolen £370,000 from 532 Britons by hacking into hotel accounts.

Jan 13, 2025 • Hospitality

China's extended Spring Festival Holiday drives travel surge - China expects a record 9 billion trips this Lunar New Year, thanks to the holiday extension to eight days, from January 28 to February 4.

Jan 13, 2025 • Travel