Hotels need to think local - Get this right and guests no longer feel like they’re staying in a hotel; they feel like they’re living in the area temporarily (which is what they want).

Apr 15, 2024 • Hospitality

AI’s impact on non-linear customer service in hospitality - Non-linear customer service breaks away from traditional models by meeting customers anywhere they are in their journey.

Apr 15, 2024 • Hospitality

World’s busiest airports show surge in international travel - International travel roared back last year, pushing airports from London to Tokyo up in a global ranking of passenger traffic.

Apr 15, 2024 • Travel

Summer travel in 2024 will be expensive in every way - Hotel, tour and air prices are not falling as companies are overwhelmed with summer reservations.

Apr 15, 2024 • Travel

European short-stay accommodation bookings continue double-digit growth - The number of guest nights spent in short-stay accommodation in Europe booked via one of four leading platforms grew by nearly 14% last year.

Apr 12, 2024 • Hospitality

Utilizing Expedia’s ad tools for cultural event demand - New data released by Expedia Group shows the impact of its advertising tools in boosting its travel partners’ visibility and revenue during popular events.

Apr 12, 2024 • Hospitality

Deloitte on facing travel's future - The company’s Future of Consumer forecasts that the changes of the past 20 years “will pale in comparison to the paradigm shift we are about to see in the coming decade”.

Apr 12, 2024 • Travel

Airbnb’s summer travel trends 2024 - With searches for the Play category more than doubling this summer, guests are searching for stays that are experiences in their own right.

Apr 12, 2024 • Hospitality