The new profitability metric for hotels: cost per occupied room - As labor costs rise faster than revenue, CPOR is becoming the industry’s most important operational signal.

Mar 16, 2026 • Hospitality

AI review automation enters hotel distribution - Lighthouse launches Review Agent as guest feedback becomes a key ranking signal for OTAs and AI-powered travel discovery.

Mar 16, 2026 • Hospitality

The hotel rate that wins the AI conversation - Why the hotel loyalty rate is the most powerful tool in AI discovery — and what it means for how revenue teams think about the direct channel.

Mar 13, 2026 • Hospitality

The AI skills crisis your PMS vendor won't mention - Hospitality is buying AI faster than it can use it. BCG has the numbers to prove it.

Mar 13, 2026 • Hospitality

OTAs move beyond listings as Agoda launches Artotel flagship storefront - Localized merchandising and regional travel growth reshape digital hotel distribution.

Mar 13, 2026 • Hospitality

Doot: India’s proposal for a national AI agent for every citizen - A sovereign AI architecture could reshape digital services—and potentially create a new distribution channel for travel.

Mar 13, 2026 • Travel

Bleisure travel moves into the mainstream of corporate travel - More professionals are extending business trips, creating new demand patterns for hotels.

Mar 13, 2026 • Travel

Travel advisors regain influence in hotel distribution - New research shows human expertise continues to shape high-value travel bookings despite digital channels.

Mar 13, 2026 • Hospitality