The KPI of passion - A new framework helps hotels prove the financial and experiential value of concierge services - turning passion into performance metrics.

May 29, 2025 • Hospitality

Booking.com under fire across Europe - Hotel groups in 26 countries rally behind damages claims over restrictive pricing clauses, following a pivotal EU court ruling.

May 29, 2025 • Hospitality

Inside Booking.com: The untold story of a travel giant - Power plays, culture clashes, and the hidden costs of success at one of Europe’s most secretive tech empires.

May 28, 2025 • Hospitality

Global hotel giants 2025: Growth, grit, and geographic gambits - A year of bold expansion, asset-light strategies, and lifestyle brand ambitions reshapes the global hospitality landscape.

May 28, 2025 • Hospitality

Shangri-La launches ultra-luxury hotel brand - Shangri-La Signatures offers a deeply curated experience rooted in local culture, craftsmanship, and wellness - redefining what soulful, contemporary Asian hospitality can be.

May 28, 2025 • Hospitality

The evolution of commercial strategy in hospitality - The strategic expansion of the revenue role is no longer just about yield management - it’s about creating connected, agile, and guest-centric commercial ecosystem.

May 28, 2025 • Hospitality

What it takes to win in social media and travel marketing - Social media in travel is no longer just about selling dreams - it's about selling trust, identity, and shared experiences.

May 28, 2025 • Marketing

Social media is the new travel funnel - How TikTok, AI influencers, and Gen Z are flattening the travel funnel and turning inspiration into instant booking.

May 28, 2025 • Marketing