Travelers embrace AI but demand more from tech in hospitality - New amadeus study shows rising adoption of generative ai, but also highlights gaps in personalization and accuracy.

Sep 23, 2025 • Hospitality

Amex GBT faces tough integration after CWT merger - Scale, customer retention, and AI adoption will shape the next phase.

Sep 23, 2025 • Travel

Booking Holdings on AI, Airbnb, and the future of travel - Glenn Fogel highlights opportunities and challenges shaping the industry at the Skift Global Forum.

Sep 23, 2025 • Hospitality

Hotels walk the fine line between comforttech and tech overload - The future of hotel rooms blends smart upgrades with human service needs.

Sep 22, 2025 • Hospitality

The hidden costs of hotel bookings - Why direct reservations aren’t always the profit win hoteliers expect.

Sep 22, 2025 • Hospitality

Business travel grows, but big firms cut back - Deloitte’s 2025 analysis shows mixed trends as costs, sustainability, and employee reluctance reshape corporate travel.

Sep 22, 2025 • Travel

North Americans plan record levels of international travel - Safety, personalization, and premium experiences are shaping future trips.

Sep 22, 2025 • Travel

AI in hospitality depends on psychology, not just technology - Why guest and employee perceptions will make or break adoption.

Sep 22, 2025 • Hospitality