How the world’s best hotels deliver exceptional customer experience - According to McKinsey, the secret to delivering exceptional customer experiences in luxury hospitality lies in cultivating a culture of excellence.

Feb 4, 2025 • Hospitality

Google search trends for restaurants to watch in 2025 - Google recently brought together food industry leaders to share the latest trends in restaurant search and digital marketing.

Feb 4, 2025 • Marketing

Bleisure travel market poised for rapid expansion - With more and more professionals blending work and play, the industry is poised for rapid growth driven by strong demand.

Feb 4, 2025 • Travel

Key trends shaping the corporate travel in 2025 - Business travel will transform into a strategic tool for collaboration and growth, driven by new technologies and distributed workforces.

Feb 4, 2025 • Travel

OpenAI's impact on travel search and marketing - Does everybody understand that Google search is fundamentally dead within the next seven years? That everyone is going to AI?.

Feb 4, 2025 • Marketing

Next-level hospitality contact centers - Contact Center leaders focused on flexible QA, balancing service and revenue, agent growth, staffing solutions, and AI-driven efficiency.

Feb 3, 2025 • Hospitality

CoStar optimistic on hotel profitability in 2025 - While the overall numbers didn’t shift, there are some differences with how the forecast now views 2025.

Feb 3, 2025 • Hospitality

How hotels use AI to enhance guest experiences - A modern tech ecosystem enhances entertainment, connectivity, and security for a personalized travel experience.

Feb 3, 2025 • Hospitality