Travel agents embrace generative AI - Generative AI is already proving helpful for leisure-focused travel agencies, and its potential is enormous.

Sep 7, 2023 • Hospitality

Expedia CEO calls out rival Agoda - OTAs aren’t supposed to undercut the rates posted on official hotel websites - but Agoda does it everyday with the help of non-public rates provided by hotels.

May 31, 2023 • Hospitality

Google launches new tool to drive direct hotel bookings - Performance Max for travel goals can help hoteliers reach more guests and drive more bookings across all Google channels.

Mar 8, 2023 • Marketing

There is something wrong at Booking.com - Many Booking.com accommodation partners have faced silence from the company as they’ve chased payments for months while struggling to keep businesses afloat.

Oct 4, 2023 • Hospitality

Booking.com confirms phishing attack, raising concerns over possible data breach - The OTA is still dealing with the ongoing impact of this incident, and the company’s investigation is ongoing.

Nov 14, 2023 • Hospitality

A new hotel trend that puts you to sleep - Hotels and wellness resorts are launching “sleep tourism” programs that go beyond plush bedding and blackout curtains.

Sep 5, 2023 • Hospitality

U.S. meetings and events growth for June at 30% - The top 25 markets in the U.S. are 90 percent recovered for year-to-date June 2023 performance compared to 2019.

Jul 13, 2023 • Hospitality

Booking.com expects ChatGPT to redesign its search pages - The days of the typical hotel search results page are numbered, thanks to large language models like ChatGPT.

Mar 30, 2023 • Hospitality