Hotels.com’s new AI chatbot falls short of expectations - Despite a sleek interface and smart filter features, early testing reveals the chatbot struggles with accuracy and lacks key trip-planning functionality.

May 21, 2025 • Hospitality

Updating perceptions about today’s luxury traveler - Some widely held notions about luxury travelers - such as how much money they have or how old they are - could be due for reexamination.

Mar 26, 2025 • Travel

Expedia completes another round of layoffs - These changes to its org will ready the OTA to ‘build the world’s most loved AI powered travel apps,’ the OTA says.

Sep 7, 2023 • Hospitality

Booking.com launches AI-powered tool for hoteliers - The AI Tech Stack Advisor tool offers tailored hotel assessments, recommending technology solutions to enhance business performance.

Dec 2, 2024 • Hospitality

U.S. hotel performance sees continued growth in January 2025 - Hotels saw strong gains in RevPAR, ADR, and occupancy, driven by the presidential inauguration, disaster recovery, and a growing gap between luxury and economy properties.

Feb 21, 2025 • Hospitality

Sabre revives $1 billion sale of Sabre Hospitality in bid to cut debt - The company makes a new attempt to offload its hospitality software business, which powers over 40% of global hotels, amid ongoing efforts to reduce $4.5 billion debt.

Apr 1, 2025 • Hospitality

New Expedia research signals a shift in consumer priorities - Insights from Expedia Group’s Traveler Value Index reveal shifting consumer priorities and the growing power of loyalty and social media in travel decisions.

May 21, 2025 • Travel

Female travelers in Asia driving new hospitality trends in 2025 - How women are redefining travel trends across Asia and what the industry must do to keep up.

May 7, 2025 • Hospitality