OTAs push marketing spend past $20 billion in 2025 - Rising investment underscores continued reliance on paid channels despite growing focus on direct engagement and AI.

Mar 2, 2026 • Hospitality

AI brings luxury-level personalization to every hotel - Technology is reducing the cost of tailoring guest experiences, making personalized service possible far beyond the luxury segment.

Jun 2, 2026 • Hospitality

The same law that killed Booking.com's green badge reaches your hotel on September 27 - The new EU rules arrive with no grace period, and they cover the green words in your Booking.com listing and your channel manager as much as the ones on your own website.

Sep 11, 2026 • Hospitality

How Hilton Australia is fostering LGBTQIA+ - The hotel group will roll out gender and sexuality training for all team members across its 23 properties in Australia and New Zealand.

Feb 28, 2023 • Hospitality

Remote work threatens business hotels’ recovery - Hotels relying on business travel encounter refinancing challenges, partly because of falling property values as occupancy rates stay depressed.

Mar 27, 2023 • Hospitality

European chain hotels have a more positive business sentiment than independents - Small and independent accommodations have been losing ground to larger chain-operated businesses for a number of years.

Jun 21, 2023 • Hospitality

Italy: Europe’s trending travel destination - How Italy’s hotel sector is thriving in bookings and room rates and how online trends set up a summer to remember for Italian hoteliers.

Aug 29, 2023 • Hospitality

European committee backs new short-term rental rules - Proposed framework sets out a simple, online registration procedure for hosts and OTAs to ensure registration is reliable and complete.

Sep 21, 2023 • Hospitality