Cendyn and Glowing partner for hotel messaging - Cendyn CRM Integration with Glowing Connects All Messaging Platforms, Delivers Personalized Messaging and AI Recommendations Synced to Master Guest Profile.

Jun 26, 2024 • Hospitality

China’s outbound travel returns with AI in the driver’s seat - Independent trips, visa-free access, and new digital habits are reshaping how Chinese travelers explore the world.

Sep 24, 2025 • Travel

Who’s booking with travel advisors? - Why affluent, experience-driven travelers still choose human expertise - and what that means for hotels.

Jan 22, 2026 • Hospitality

From personas to real-time intelligence - Hotels must move beyond static guest profiles to unlock AI-driven personalization and revenue.

Apr 1, 2026 • Hospitality

What's left of hotel sales: One buyer became ten - The buyer the team was built to serve is now one of ten. The team is still serving one.

Apr 29, 2026 • Hospitality

APAC business travel races past $700 billion - China’s corporate travel boom is accelerating hotel demand, MICE growth, and regional tourism investment across Asia Pacific.

May 15, 2026 • Travel

Integrated payments are becoming a strategic priority for hotels - Connected payment systems are helping hotels improve operational efficiency, strengthen security, and deliver a smoother guest experience.

Jun 10, 2026 • Hospitality

Your luxury guest's shortlist is curated by her card company - American Express added 351 hotels to its Fine Hotels + Resorts and Hotel Collection programs this week, picked by a curation team reading what premium cardmembers spend, against criteria it has never published.

Aug 14, 2026 • Hospitality