Forrester: Global travel spending ready for take-off - Global travel spending will recover to pre-pandemic levels by the end of 2024, driven by strong demand in North America, Europe and Asia-Pacific.

Aug 28, 2024 • Travel

How Amex GBT blends AI with agents - To free up human agents for more critical tasks, the world’s largest TMC is using AI to read and respond to trip requests via emails.

Aug 27, 2024 • Travel

How it all went wrong for tourism - The travel industry is currently out of control, engaging in a "race to the bottom" that is changing how locals perceive the influx of visitors into their communities.

Aug 26, 2024 • Travel

The new way to sell hotel rooms to business travelers - Hotel groups are betting that offering more personalized options through direct channels will attract business travelers and corporate clients.

Aug 26, 2024 • Travel

Accor looks to the future of business travel - The company has joined forces with travel managers from 17 leading corporations to establish the Accor Global Leadership Council.

Aug 26, 2024 • Travel

AmexGBT takeover of CWT could hike prices and worsen service - The UK's antitrust regulator began investigating whether the deal would lead to a "significant lessening of competition" in the market.

Aug 26, 2024 • Travel

Do’s and don’ts of using AI to plan your travel - The rules around AI and travel advice are the same as they are everywhere else: Generative AI can be an impressively helpful tool, but it’s not something to rely on entirely.

Aug 26, 2024 • Travel

American Express reveals business travel trends - American Express has released its Amex Trendex: Business Travel Edition, which tracks the evolution of travel policies and trending destinations.

Aug 23, 2024 • Travel