Designing tomorrow’s hospitality

The hospitality spaces of the future will be defined not by luxury, but by meaning, flexibility, and emotional connection

May 27, 2025

At the 4th Hospitality Thailand Conference (HTC2025), held at the Eastin Grand Hotel Sathorn, hospitality leaders gathered to explore the future of hotel design. Far beyond aesthetic trends, the sessions emphasized how today’s hospitality spaces must evolve into meaningful, adaptable environments that reflect cultural identity, serve local communities, and meet shifting guest expectations. Two standout panels - focused on nature-integrated design and hybrid spaces - revealed a powerful shift in priorities: from opulence to experience, from form to feeling.

Key takeaways

  • Experience over extravagance: Hotels are evolving from symbols of luxury to spaces that prioritize immersive, nature-integrated, and community-focused experiences.
  • Community engagement is key: Christian Noret emphasized that sustainability and local inclusion are no longer optional - they are fundamental to modern hotel success.
  • Multi-generational travel reshapes design: Drew Anderson called for more interconnected, culturally sensitive spaces that accommodate extended families and redefine the guest journey beyond the lobby.
  • Hybrid spaces are the future: As hotels transform into social, wellness, and work hubs, designers must build adaptable spaces that retain a distinct identity.
  • Return on Experience (ROX) matters: Rory Brett proposed new design success metrics based on guest engagement and emotional impact, rather than purely visual appeal.
  • Purpose-driven design prevails: Hybrid spaces should fulfill real emotional and functional needs - not just look good.

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