Embracing guest centricity over transactions - Booking.com, Amazon, and Uber have already adopted guest-centric models. It's time for the hospitality industry to follow suit.
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Tripadvisor's Travelers' Choice Hotels Awards 2024 - 2024 awards introduces three new categories: Best of the Best Pet-Friendly Hotels, Sustainable Hotels and Wellness Hotels.
Apr 25, 2024 • Hospitality
The Google Hotels funnel - An in-depth look at the metasearch funnel from the highest, least understood level, where your prospects are, to the lowest level, where the bookings you receive take place.
Apr 25, 2024 • Hospitality
What scraping 20,000 Google hotel listings reveals - Skift’s latest report analyzes the distribution channels bidding for hotel bookings on the largest and most comprehensive metasearch engine in travel: Google Hotels.
Apr 25, 2024 • Hospitality
Hotel guest satisfaction rises again - Satisfaction across lodging, airlines, car rentals and online travel agencies climbs again, returning to pre-pandemic levels.
Apr 25, 2024 • Hospitality
Median sale price of large US hotels declined in Q1 - Despite the decline, experts at the Cornell Center for Hospitality Research expect the value of large hotels to increase in the second quarter of 2024.
Apr 24, 2024 • Hospitality
Hotel brands strive for emotional loyalty - Emotional loyalty, rather than repetitive transactional loyalty, is the goal for hotel brands, which can be achieved by offering quality experiential hospitality.
Apr 24, 2024 • Hospitality
Hotel website visitors show emotion, too - You'd be surprised how few people scroll below the header image. What does this behavior tell us? Maybe we need to rethink how we prioritize the flow of content.
Apr 24, 2024 • Hospitality
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