Essential hotel metrics for General Managers

Data empowers you to make operational decisions. Knowing which metrics are the most important, therefore, is vital

Jan 18, 2024

If you’re a General Manager, you already have a good sense of how your property is performing. Through a combination of experience, intuition and walking around day-to-day, you have a gauge of how busy you are, the happiness of your staff and the experiences of your guests.

That’s a great start, but the devil’s in the data.

Tracking the right hotel metrics will fine-tune your impressions and give you concrete information on where you’re performing well and where there’s still room for improvement. Some of the results may even surprise you.

Get the full story at Mews

Related must-reads


Get our Daily Brief in your inbox

Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences ...
we've got you covered.

By submitting this form, you agree to receive email communication from and its partners.