Crafting moments: Hospitality beyond service - Hospitality is not just a service - it’s an art that creates lasting impressions. In a digital age, genuine care and human connection set the best apart.

Apr 24, 2025 • Hospitality

AI in hospitality: Support act, not star performer - AI will increasingly support back-end operations and personalized guest experiences, but the fundamental human element at the heart of hospitality remains irreplaceable for the foreseeable future.

Apr 24, 2025 • Hospitality

U.S. hotel guest satisfaction slips - Hilton topped the list for guest satisfaction among lodging operators, with IHG Hotels & Resorts, Airbnb, and Marriott International following close behind, according to the American Customer Satisfaction Index.

Apr 24, 2025 • Hospitality

The short-term rental sector faces a new reality - From pandemic boom to growing pains - why reputation, consistency, and hotel-like standards are now essential.

Apr 23, 2025 • Hospitality

The rise of daycation - How hotels and resorts are embracing day guests to create new revenue opportunities.

Apr 23, 2025 • Hospitality

IDeaS announces advanced demand forecasting solution - Empowering hotel marketers to turn forecast data into revenue-driving campaigns with AI-powered precision.

Apr 23, 2025 • Hospitality

U.S. corporate, government hotel demand drops - Kalibri Labs data reveals early 2025 downturn, driven by economic uncertainty and federal travel restrictions.

Apr 23, 2025 • Hospitality

Egencia launches sustainability recommendations tool - Amex GBT launches sustainability recommendations for Egencia to help companies cut travel emissions.

Apr 23, 2025 • Hospitality