Dubai launches citywide contactless hotel check-in - Biometric identification moves hospitality toward a fully digital guest journey.

Dec 18, 2025 • Hospitality

Lead nurturing emerges as a critical growth lever for hotels - Why systematic follow-up is becoming essential to converting demand into bookings.

Dec 18, 2025 • Hospitality

Why hotel loyalty is harder to earn than it looks - What traveler brand switching means for hotel loyalty strategies.

Dec 17, 2025 • Hospitality

U.S. hotel dealmaking shifts from growth to focus - Why digital strength, loyalty, and guest experience now define hotel value.

Dec 17, 2025 • Hospitality

Guests prefer direct when hotels make it personal - Clear value, recognition, and personalization are the real drivers of direct booking loyalty.

Dec 17, 2025 • Hospitality

Connection becomes hospitality’s defining theme for 2026 - Why hotels must align people, systems and senses to stay relevant.

Dec 17, 2025 • Hospitality

Berlin court rules hotels can claim damages from Booking.com - Over 1,000 German hotels confirmed to have compensation rights for anticompetitive price parity clauses used across Europe.

Dec 17, 2025 • Hospitality

Generic luxury gives way to culturally coded hospitality - High-end hotels are shifting from visual opulence to precise cultural alignment to remain distinctive.

Dec 16, 2025 • Hospitality