Your AI recommendation is not for sale. But a resort like yours can earn it. - Every tool sold to get you into ChatGPT moves nothing. What moves the recommendation is free, earned, and favors lifestyle resorts like yours..

Aug 21, 2026 • Hospitality

Two chains rewrote their price guarantee, and only one made it easier to collect - Marriott's best-rate guarantee now stops at two guests and needs a claim form. Radisson's just drops the rate. Your own guarantee page looks more like Marriott's..

Aug 21, 2026 • Hospitality

Nobody closed the file on a hotel that no longer exists - The Mandarin Oriental Miami was imploded on April 12. Four months on, momondo lists rooms from $415 a night and TripAdvisor still ranks it #23 of 154 hotels in Miami. No AI invented that..

Aug 21, 2026 • Hospitality

Agoda now decides which of your reviews a traveler reads - Agoda's new Partner Portal runs your guest reviews through AI and puts what it calls curated review highlights on your property page, and the release does not say who does the curating.

Aug 21, 2026 • Hospitality

Booking a business trip is becoming a message, and your hotel still has to be on the list - FCM, the corporate travel arm of Flight Centre, has put conversational booking inside Teams and Slack. Two older gates still decide whether your hotel shows up in it..

Aug 21, 2026 • Hospitality

The GDS books your best guest. You just think it's not for you. - Nearly a third of GDS hotel bookings are now high-spending leisure — yet most luxury resorts still write the channel off as corporate.

Aug 19, 2026 • Hospitality

ChatGPT starts selling ads in Europe next week, but hotels can't buy them directly yet - OpenAI takes ChatGPT ads into 31 European countries next week, sold at first only through its own sales team and agency partners — and shown only to travelers on the free tiers.

Aug 19, 2026 • Hospitality

The direct-booking success story hotels were told to copy is buying traffic again - Airbnb's quarterly brand and performance marketing has gone from $119 million to $512 million since 2021 while its 90% direct-traffic figure never moved — because brand-driven visits count as direct..

Aug 19, 2026 • Hospitality