WhatsApp as a core hotel channel - Failing to adopt messaging-first engagement risks missed revenue and weaker guest relationships.

Apr 13, 2026 • Hospitality

Chinese OTAs scale globally through AI-driven innovation - Domestic tech advancements are now shaping international travel distribution and competition.

Apr 10, 2026 • Hospitality

Why OTAs struggle to scale in experiences — and what it means for hotels - The real opportunity lies not in market size, but in what can actually be distributed.

Apr 10, 2026 • Hospitality

Booking.com star ratings ruling raises transparency concerns - Dutch court decision highlights growing regulatory pressure on how hotel quality is presented online.

Apr 8, 2026 • Hospitality

Travel distribution is shifting behind the scenes - The real competition is moving from otas to the B2B infrastructure layer controlling how hotel inventory is distributed.

Apr 7, 2026 • Hospitality

Google doesn't want to book your trip. It wants to run it. - The industry conversation about agentic travel keeps returning to the booking moment. Google is thinking much further ahead.

Apr 1, 2026 • Hospitality

Google’s view on how AI is reshaping hotel demand - From traditional search visibility to AI-driven discovery layers that decide where bookings flow.

Mar 31, 2026 • Hospitality

ChatGBT app store struggles to gain traction - Early limitations and ecosystem friction highlight the challenges of building an AI-native app platform.

Mar 31, 2026 • Hospitality