Act like a retailer, not a hotelier - A new consumer travel study reveals multiple gaps, namely the lack of simplified and intuitive experiences, easy support and transparency.

Apr 19, 2023 • Hospitality

Sabre retires Sabre Hotel RFP - The company informed its userbase that Sabre Hotel RFP will be sunset on July 14, 2023.

Apr 18, 2023 • Hospitality

Airbnb is rethinking experiences, again - The company’s pause in onboarding new experiences has raised questions about its long-term strategy.

Apr 18, 2023 • Hospitality

Hopper now automatically adds a 10% tip at checkout - Booking a hotel on Hopper will automatically add a tip, forcing travelers to toggle off a button if they don't want to pay the tip.

Apr 18, 2023 • Hospitality

Expedia's new loyalty program will have fans and critics - The consolidation of Expedia Group’s various loyalty schemes into one is part of its overall push to simplify the company’s far-flung operations.

Apr 17, 2023 • Hospitality

More U.S. travelers are turning to travel advisors - An ASTA survey found that 50% of travelers are more likely to use a travel advisor now than they were in the past.

Apr 17, 2023 • Hospitality

Expedia first OTA to offer attribute-based hotel shopping - ABS unbundles attributes that make up a hotel rate plan, increasing price transparency while helping travelers easily compare their options to build their ideal stay.

Apr 17, 2023 • Hospitality

Online hotel bookings have tipped again towards OTAs - Expedia, Booking.com and others have retaken more than half of all online hotel bookings in the recovery era.

Apr 11, 2023 • Hospitality