Why guests still chase free room upgrades - What traveler behaviour around room upgrades reveals about guest psychology and loyalty.

Oct 21, 2025 • Hospitality

AI’s travel gatekeepers - Booking.com and Expedia are quietly rebuilding their dominance inside AI assistants — and hotels risk losing direct access to guests all over again.

Oct 21, 2025 • Hospitality

Chat is the new booking channel - Insights from Sabre’s new whitepaper on how conversational AI is redefining hotel discovery, distribution, and guest conversion.

Oct 20, 2025 • Hospitality

AI is doing to hotel websites what Booking.com did twenty years ago - How large language models risk turning hotel websites into invisible back-end data sources — and what hoteliers can do about it.

Oct 20, 2025 • Hospitality

AI is reshaping how consumers discover brands - Why the future of brand visibility depends on understanding nonlinear, AI-driven discovery paths.

Oct 20, 2025 • Hospitality

When AI starts booking the room - How agentic commerce could quietly transform the way travelers plan, choose, and pay for their stays — and what hotels must build before it can truly work.

Oct 17, 2025 • Hospitality

Revolut takes off into travel - The fintech’s acquisition of AI startup Swifty signals its expansion from finance to full-service travel experiences.

Oct 16, 2025 • Hospitality

Kayak debuts AI mode for natural language travel search - The travel search giant brings natural language search to its main platform, letting travelers plan trips by simply typing what they want.

Oct 16, 2025 • Hospitality