Booking.com on addressing payment failures - Booking.com says its problem getting payments to European and Asian hotel partners is mostly fixed and that it is even making manual payments in some cases.

Oct 25, 2023 • Hospitality

Tripadvisor launches AI-powered hotel review summaries - AI-powered summaries enable travelers to quickly discover hotels’ key features - plus, new updates to AI-powered travel planning product.

Oct 25, 2023 • Hospitality

Why is Expedia’s One Key program so controversial? - The slashed earnings on Hotels.com have a vocal set of travelers bitter with the new program.

Oct 24, 2023 • Hospitality

Booking.com customers targeted by scam emails - The OTA strenuously denied its system has been hacked and blamed the email systems of its partner hotels.

Oct 24, 2023 • Hospitality

How Booking.com is striking a new balance between brand and performance - When it comes to advertising, Booking.com historically was a performance-led organization, but in the last couple of years, it has been delving into brand.

Oct 23, 2023 • Hospitality

Tripadvisor launches new enhanced marketing text - Tripadvisor Enhanced Marketing Text is a new feature that enables advertisers to display custom marketing text on the hotel list and details pages.

Oct 23, 2023 • Hospitality

Hotelbeds launches new group brand, HBX Group - HBX Group simplifies the company's structure into four distinct brands under one new umbrella.

Oct 19, 2023 • Hospitality

How Google reshapes hotel distribution - New Skift research views the latest iteration by the search giant as contributing directly to the democratization of the online travel industry.

Oct 19, 2023 • Hospitality