Booking.com hit by partner payment glitch - A fault in Booking.com's payment system has left hosts without holiday rental payments for weeks.

Jul 21, 2023 • Hospitality

Tripadvisor testing OpenAI to craft travel itineraries - The company has added a new travel itinerary generator to its platform that integrates its data with OpenAI’s generative artificial intelligence technology.

Jul 20, 2023 • Hospitality

Trip.com creates own AI tool - China's largest OTA launched its own large language model (LLM) called Wendao, which roughly translates to "ask for your ways" in Chinese.

Jul 19, 2023 • Hospitality

Expedia on unlocking the value of AI in travel - The OTA build a new intelligent shopping feature that solves common traveler pain points and completely revolutionize how we plan, shop, and book a trip.

Jul 18, 2023 • Hospitality

Booking.com lets visitor travel six hours to closed hotel - The OTAs insisted that guests should just turn up and, if it’s closed, ring them up and they will try and find alternative accommodation.

Jul 14, 2023 • Hospitality

Expedia pulls hotel content from Hopper - The company is pulling its hotel and vacation rental supply from Hopper, charging the rival OTA with taking advantage of consumers.

Jul 13, 2023 • Hospitality

Google Travel makes leadership change - Richard Holden, general manager of Google Travel since 2020, is no longer in that role.

Jul 12, 2023 • Hospitality

Amazon partners with Priceline for Prime Day - Amazon.com is partnering with Priceline for Prime Day, the first time an online travel agency has participated in the shopping event.

Jul 11, 2023 • Hospitality