Kayak bets on AI search to change booking behavior - Travel platforms rush into conversational AI, but travelers may not follow as quickly.

Sep 18, 2025 • Hospitality

Amex Travel’s first app is here — but it’s more polish than breakthrough - Hotel perks, lounge wait times, and blockchain “souvenirs” are in the mix, but the new app feels more like a tidy repackaging than a travel revolution.

Sep 16, 2025 • Hospitality

Tiktok avoids US ban after last-minute deal - A framework deal between the U.S. and China keeps Tiktok online, preserving a vital travel marketing channel to 170 million American users.

Sep 16, 2025 • Hospitality

Airbnb wants to be more than your vacation app - Brian Chesky’s decade-long bet: AI concierges, real-world communities, and an Amazon-style “everything” platform for travel and living.

Sep 16, 2025 • Hospitality

The quiet gold rush in online travel - Why banks, airlines, and retailers are now the biggest growth engine for online travel giants.

Sep 16, 2025 • Hospitality

Booking’s big AI gamble: Beating ChatGPT at its own game - Why the travel giant thinks travelers will trust its “Connected Trip” AI more than Silicon Valley’s bots.

Sep 12, 2025 • Hospitality

Subscriptions in travel: Promise and pitfalls - How Odigeo turned loyalty into profit while Soho House stumbled — and why hotels are rethinking their models.

Sep 11, 2025 • Hospitality

Implications of Booking.com’s US credit-card move for hotels - How the new us loyalty push could shift guests from direct channels to otas — and push hotels to rethink pricing and perks.

Sep 11, 2025 • Hospitality