When AI books the trip for you - Travel companies prepare for a world where artificial intelligence, not humans, becomes the primary customer.

Sep 9, 2025 • Hospitality

AI agents put online travel giants on edge - Booking.com, Expedia and Airbnb brace for a future where digital assistants could bypass their platforms.

Sep 9, 2025 • Hospitality

Hotels are losing OTA ground - Booking.com’s booming supply of rentals and alternative stays keeps the lights on while hotels slip.

Sep 9, 2025 • Hospitality

Booking.com pressed to act as fake listings rise - UK consumer watchdog says 1 in 10 users report fraud attempts and is urging Ofcom to step in.

Sep 9, 2025 • Hospitality

The return of package holidays - How uncertainty and disruption pushed travellers back to bundled trips.

Sep 2, 2025 • Hospitality

AI travel tools promise convenience, but stumble on reliability - New platforms offer inspiration and perks, yet traditional search engines still set the standard.

Aug 21, 2025 • Hospitality

Booking.com hit with $9.5M Texas settlement over hidden hotel fees - Attorney General Ken Paxton calls it the state’s largest “junk fee” case as Booking Holdings agrees to show all mandatory charges upfront.

Aug 20, 2025 • Hospitality

Junk fees are over: What it means for OTAs - The FTC’s new rule and Booking’s $9.5M settlement mark a turning point for online travel — transparency is now the price of entry.

Aug 20, 2025 • Hospitality