Booking.com expands into agentic AI for travel - New smart tools mark the company’s shift from AI assistant to autonomous travel companion.

Oct 27, 2025 • Hospitality

The rise of virtual travel assistants - How AI-driven automation is reshaping the way we plan, book, and manage travel.

Oct 27, 2025 • Hospitality

Airbnb wants you to make friends, not just bookings - The platform’s new social features turn shared experiences into lasting connections — while smarter search and AI tools keep users exploring.

Oct 24, 2025 • Hospitality

Hotels prepare for AI-powered bookings as ChatGPT goes live - Direct connections to AI search platforms could redefine hotel distribution and challenge ota dominance.

Oct 24, 2025 • Hospitality

Airbnb holds off on ChatGPT integration - CEO Brian Chesky says OpenAI’s tools aren’t ready yet as Airbnb doubles down on its own AI and social features.

Oct 23, 2025 • Hospitality

OpenAI launches a browser that can book travel - A new AI-powered web browser signals the next phase of “agentic commerce,” where AI doesn’t just search — it acts.

Oct 23, 2025 • Hospitality

AI’s travel gatekeepers - Booking.com and Expedia are quietly rebuilding their dominance inside AI assistants — and hotels risk losing direct access to guests all over again.

Oct 21, 2025 • Hospitality

Why guests still chase free room upgrades - What traveler behaviour around room upgrades reveals about guest psychology and loyalty.

Oct 21, 2025 • Hospitality