IHG direct business reaches 80% - Hotel groups are investing in technology and loyalty programs to drive direct bookings, as IHG noted in its earnings report.

Aug 12, 2024 • Hospitality

The evolution of tipping in the hospitality industry - In a significant shift away from traditional cash tipping practices, the hospitality industry is embracing digital tipping solutions.

Aug 12, 2024 • Hospitality

Summer travelers prefer hotels over Airbnb - To succeed this summer, hotels should deliver on brand promises, understand guest expectations and personalize experiences.

Aug 12, 2024 • Hospitality

Expedia.com grows faster than rivals, but notes 'softening' demand - Expedia has benefited from increased travel to the Middle East and Europe, but expects demand to decline due to rising costs and inflation.

Aug 12, 2024 • Hospitality

Hotel marketing will become more advanced in 2025 - In 2025, every facet of marketing must be utilized as both guests and hotel companies have become much more sophisticated.

Aug 8, 2024 • Hospitality

Hilton: U.S. leisure travel ‘definitely softening’ - Hilton raised its profit forecast for 2024, but noted that the post-pandemic travel surge was leveling off, especially among American tourists.

Aug 8, 2024 • Hospitality

2024 Hospitality: Embracing the digital marketing wave - What are the technology investment plans of today’s hoteliers and what sort of role does digital marketing play in their planned tech spending?.

Aug 8, 2024 • Hospitality

Improving hotel website conversion rates top priority in 2024 - Out of 100 people who visit the average hotel website, two or less will book, and 98 will make a booking elsewhere.

Aug 8, 2024 • Hospitality