Hotels overcoming challenges to remain profitable in 2025 - As rate growth remains low or stagnant, hotels will rely on ecommerce, actionable data insights, and generative AI to maintain profitability.

Jan 8, 2025 • Hospitality

Hotel innovation enters a new era - By combining innovative technologies with a renewed focus on the human connection, hotels can redefine the meaning of guest satisfaction.

Jan 8, 2025 • Hospitality

Tripadvisor pays $435 million to simplify ownership - The struggling travel site is looking for more flexibility and a wider range of potential deals.

Jan 7, 2025 • Hospitality

UK: Spending with travel agents continues to grow - According to the Barclays UK Year End Consumer Spend Report, consumer spending with travel agents increased by 7.5% year on year.

Jan 7, 2025 • Hospitality

Despegar has been acquired - Prosus, a technology investment firm based in the Netherlands, is acquiring Latin America-based online travel agency Despegar for $1.7 billion in an all-cash deal.

Jan 7, 2025 • Hospitality

Resort fees finally declared war by new FTC rules - The FTC's final Junk Fees Rule prohibits deceptive pricing and hidden fees in live event ticketing and short-term lodging.

Dec 18, 2024 • Hospitality

How guest feedback can shape hotel pricing strategies - How do you turn guest feedback into actionable strategies that inform your pricing and maximize revenue?.

Dec 18, 2024 • Hospitality

McKinsey on how to build a customer-back business model in 2025 - Driving impactful digital transformation requires more than technology; it requires organizations to rethink their mindset, capabilities, and operating model.

Dec 18, 2024 • Hospitality